User Privacy Policy

Introduction
Welcome to Let's Ride. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us as users of our platform.

Information We Collect

Personal Information: Name, email address, phone number, payment information.

Location Data: Pickup and drop-off locations, real-time location during rides.

Usage Data: Trip details, ride history, preferences, feedback, and communications with customer support.

How We Use Your Information

To provide and improve our services.

To process payments and prevent fraud.

To communicate with you about your bookings, promotions, and updates.

To personalise your experience and offer tailored services.

To comply with legal obligations and resolve disputes.

Information Sharing and Disclosure

With drivers to facilitate your ride requests.

With third-party service providers for payment processing, data analysis, and customer support.

With law enforcement or regulatory bodies as required by law.

In connection with business transfers or mergers.

Data Security

We implement security measures to protect your data from unauthorised access, alteration, or disclosure. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Access and update your personal information.

Request deletion of your data.

Opt-out of promotional communications.

Exercise data portability and restriction rights.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any significant changes.

Contact Us
For questions or concerns regarding your privacy, please contact our support team at support@letsride.com.